DSL ISP Services Fail On Customer Service
Wednesday, November 28th, 2007Broadband, DSL, ISP, Cable, Dial-Up, ADSL - Man what a mouth full! How many names and technologies are we going to find and give abbreviations to for connecting to the Internet? At the end of the day they all do a similar thing but some much faster than others and some are only available in certain areas. This will be one of the key factors considered when you make your choice. But the other huge thing to make note of is customer service. At some point in time you will need to contact your DSL ISP customer services in order to sort out billing, speed loss, connection failure or change of package and if you’ve seen any of the watchdog type programs then you will know that this market has notoriously poor customer service. This is why it’s so important to do your homework on DSL ISP’s.